Returns & Exchanges

At Gardencup, we stand behind the freshness of our garden-to-jar meals. If you are not completely satisfied with your order, we offer a hassle-free return or credit process to ensure your experience remains green and clean.

Return Process

• 1.
  Contact Support

  Reach out to our customer care team within 48 hours of delivery if you encounter any issues with freshness or damage.

• 2.
  Submit Documentation

  Provide a brief description of the issue along with photos of the product and the shipping label for our quality control team.

• 3.
  Review Process

  Our team will review your claim within one business day to determine if a replacement or a full credit is the best solution for you.

• 4.
  Receive Resolution

  Once approved, we will immediately process your refund or ship out a fresh replacement cup at no additional cost.